General Questions


How can I make an appointment?

Please call Sports and Spine Rehabilitation at (972) 985-2622 after receiving a prescription for physical therapy from your doctor to set up your new evaluation appointment.

What should I bring to my first physical therapy visit?

For your first visit, bring your insurance card, drivers license or official photo ID, and prescription form from your physician. If applicable, bring any operative report, x-ray or MRI results, and/or any other imaging provided by your physician for additional information regarding your condition. Also bring any braces, splints, or assistive devices you have been using to help with your pain.

What should I wear?

Wear comfortable, but loose fitting clothing so your physical therapist can access the body part being treated. If you are coming straight from another commitment, you are welcome to change clothes in the restroom at our facility.

What should I expect on my first visit?

A full evaluation will be performed on the first visit. This will include a history and physical examination. The goal of the exam is to determine the underlying causes of your condition. Your physical therapist will explain their findings and recommend the best treatment plan for you. Some initial treatment may be given, as well as exercises to begin at home.

What type of treatment will I receive?

The type of treatment you receive will depend on your condition. Our primary focus, for the majority of conditions we see, includes a combination of exercise and manual therapy. The exercises can range from simple movements focused on isolating weak muscles to more advanced functional exercises to enhance and assist you returning to your pre-injury activities or level of function. Manual therapy involves mobilization of stiff  joints, hands on stretching, and soft tissue mobilization. If appropriate, traction or decompression may be used to help in the management of patients with spine conditions. The scientific literature suggests the combination of manual therapy and exercise is superior to “passive therapies” (electric stimulation, ultrasound, cold laser, TENS) in managing most musculoskeletal problems. As a result, these passive modalities are used sparingly in our approach.

When is the best time to start physical therapy?

If your physician has referred you to physical therapy, it is typically best to start as soon as possible, however, based on certain conditions and physician protocols, your doctor may advise you to start at a specific later date.

How long is each session?

Your first appointment should last around an hour and you will be asked to come in prior to your appointment time to complete initial paperwork.  How long your follow up sessions are will depend on the evaluation findings.  After your therapist has evaluated you and created a treatment plan, they will be able to give you a better idea of how long your follow up sessions will last.

How often should I attend physical therapy?

The standard frequency and duration of physical therapy is typically 2-3 times per week for 4 weeks. This will vary based on your injury or condition. The 8-12 visits within this one month period promotes consistency and allows your physical therapist to more thoroughly progress you through the appropriate phases of rehabilitation. The most important factor in your recovery is the consistency of your attendance and performance of your home exercise program.  Once you have completed your program, your physical therapist may recommend a trial home program for several weeks on  your own and then return for re-assessment.

Do I need to perform my exercises at home?

The home exercise program prescribed by your physical therapist will be one of the most important aspects of your treatment. Muscle imbalances, muscle weakness, and/or poor flexibility can be some of the primary reasons you are injured or have developed a problem. It can also be a reason your condition has not fully resolved. The design of the exercise program will be to target these problem areas. Your therapist may also advise you about your current program (gym workouts, yoga, Pilates, etc.) and how it may be affecting your condition. Depending on the nature of your condition, your home exercise program will need to be progressed from the first week and continually throughout your course of treatment, even after discharge from physical therapy. Compliance with your home exercise program will allow the most consistent progress, and maintenance of your home program will decrease the possibility of injury recurrence.

How is progress recorded?

The progress or improvement you make in physical therapy may be recorded in a number of ways. Changes in muscle strength, range of motion, or flexibility are all objective ways for your physical therapist to measure your progress. Functional questionnaires are also used as a way to track progress. These questionnaires will be given to you on your first visit and consist of a number of questions regarding how your condition has affected your ability to perform daily activities, recreation, and/or sport. A score can be computed to serve as a baseline for tracking future progress. Your level of pain may be another measure your physical therapist can track and gauge progress. Pain level generally begins to decrease with modification of activities that increase your pain, and initial improvements with strength/muscle control. The time it takes to achieve early pain control will vary depending on your condition and length of time it has been present.

Why should I choose physical therapy?

Most, if not all, musculoskeletal conditions occur because of a combination of muscular weakness, problems with joint movement, and/or poor quality of movement when performing regular daily activities or sports. If left untreated, these impairments can lead to chronic, recurrent pain. Physical Therapists are trained to evaluate each of these contributing factors, and then develop a treatment plan to meet your specific needs. The treatment plan and management strategies given by your therapist can often decrease or eliminate the need for pain medication, decrease or eliminate trips to the doctor, and give you an effective management program for the long term. If you have had surgery, your doctor will likely prescribe physical therapy to help restore range of motion and strength to the area, which is critical for your recovery. Whether you are recovering from surgery or dealing with that “chronic” musculoskeletal problem that “just won’t go away”, your physical therapist can play an integral role in your recovery.

Why should I choose Sports and Spine Rehab?

Sports and Spine Rehab realizes that you have multiple choices available to you in selecting a physical therapy clinic.  We understand that some of these deciding factors may be related to your location, insurance carrier and the nature of your condition.  Our facility employs evidence-based therapy practices that includes the most up to date approaches and our expertise allows us to manage orthopedic problems across the entire musculoskeletal spectrum.  We successfully treat a large number of patients who have not responded to previous physical therapy treatment.

Do I need a referral or prescription to come to physical therapy?

Yes. You will need physician orders to be evaluated and treated by a physical therapist. If you don’t already have a physician and are looking for one, please visit the Physician Referral link on our website.

Will my insurance cover physical therapy?

Most insurance plans do allow coverage for physical therapy services. The amount of coverage depends on each person’s individual plan. If you have specific questions you may call our office at (972) 985-2622 or contact your insurance carrier.

Are you in my network?

We are contracted with all major insurance networks including Aetna, Blue Cross Blue Shield, Cigna, Private Health Care System (PHCS), Humana, Medicare, Tricare, and United Healthcare. We also accept Workman’s Compensation. We are also in network with many smaller insurance carriers. If you have a question about your specific insurance company, please call our office at (972) 985-2622.


Who do I contact for billing questions?

Contact us at (972) 985-2622.